They took 5.5k from me to shift my Harmonium, my Harmonium was in new condition, when I received it, it was all broken, nothing is working, the repair will cost me 3000 now, they do not take any charge for mishappening, I felt like they did not send it on truck but train luggage service which broke my invaluable thing into pieces. When we called them, they are telling we didn't see if it was already broken or not inside. I was guiding them on call even to how to open the lock and put bubble sheet inside but they cut the call and within 2 minutes when I called again, they had already started packing. Now they are not answering calls or replying.