I have ordered a chair because of my backache, more than 10 days and ago. After 4-5 days somebody called me to let me know that he is delivering on that day and asked to send the address. Since then I have no information on the order or delivery. I called their customer number and consistently they put me on hold and line get disconnected after 10 minutes or so. No useful information was ever given though I called them more then 6-7 times. Just waste of time calling them. Still waiting to get any info on the chair though the expected delivery date was already passed. Horrible experience. Hope they mend their ways or go out of business.