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VIEW APP BENEFITSSulekha is the No. 1 service listings site visited daily by nearly 90K users looking for service providers like you. These users might call you directly by seeing your contact details on your business profile page.
ID proofs are not mandatory to create your profile. Your profile will exist on Sulekha even without any verification. But if you submit ID proofs, we will send you customer requests that are detailed and much more serious than User-initiated calls.
You can go to Sulekha.com on the web or on the App and login to your account. Go to your Services page and edit or add all services you offer. You can also contact customer support for any assistance, call 1800-420-1212
Our team will verify your documents and activate your FREE account. This process can take anywhere between 24-48 hours. After the activation, you will start receiving leads when Users submit a request for your service.
Your profile page will immediately appear on Sulekha.com. Click on Public Profile from your signed-in Dashboard or search in Google for your business or click on the link sent to your mail account upon registration.
Sulekha may provide Service Providers with a Business Virtual Number ("BVN"). Be assured that calls Users make to this displayed number will be directed to your contact no. This is done so that Sulekha can understand user transactions and can be recorded for quality purposes.
Leads are customer enquiries for services on Sulekha. Users fill forms requesting for services and we forward those requests to matching Service Providers. When you newly claim or list your business on Sulekha, we verify your documents and provide you with a Free Trial Offer to try our leads. If you are satisfied, you can recharge and become a PAID Sulekha partner.
Sulekha Pay Per Lead Model is a package where you can pay only if you accept a lead
Yes. The deduction from your balance happens only when you accept a lead.
You can create a profile for your business and on signing up, we offer a FREE trial to try our leads. The Pay Per Lead Model is applicable across most of our popular categories and registering for this Model can increase the number of customer you serve.
There is no registration fee. All you need to do is create your profile on Sulekha and we will automatically provide you the Free Trial Offer.
You have to submit the minimum required documents to get your profile verified on Sulekha. Upon successful verification, you will start receiving customer leads.
Once you submit the documents, our Operations team goes through them. If the documents are not valid, your profile will be put on hold and they will get back to you within 24 hours.
There could be two reasons for this:
Lead inflow is not the same across all categories. Further, it depends on the number of paid Service Providers in that category. Contact customer support for assistance, call 1800-420-1212.
We have marked some categories where our flights are full. Apart from those, your balance cab be used across all categories. Please contact customer support to find out about these categories.
Make sure your account balance is sufficient. If the balance is low and cannot cover the cost of the lead in your category, you will not receive further leads. Recharge online to top-up your balance and continue receiving leads.
Login to your account and recharge from your ‘My Package’ page.
The existing balance will be added to the new recharged amount.
If your balance does not reflect immediately contact our customer support at 1800-420-1212, from your registered mobile number. Our representatives will cross check your payment and make necessary changes to your account.
You can call our customer support at 1800-420-1212 for collecting cheque from your place. This service is free of cost.
If you are not satisfied with specific leads, you can contact our customer support 1800-420-1212 specifying the lead details. We will investigate and remove those leads from your account and refund the money back to your balance.
In very few cases, where we are unable to provide you with leads, we will refund your money (excluding Sulekha free bonus amount) after deducting a small setup fee (5%) and service tax (15%).
No, your package will never expire. But you will lose customers and will get deprioritized in subsequent distributions.
Our data suggest that Users are most active soon after filling the form. So, call immediately to see better conversions.
We deallocate the virtual numbers after certain hours of non-activity. So, unless you are able to connect to the user within 2-3 hours of the request, you might lose out on the lead. But if you accept the lead on our platforms, we will not deactivate the UVN for a period of 10 days.
However, you are advised to exchange mobile numbers with the User if they are interested in your services.
We do not share the customers’ number with service providers. This is to protect the customer’s identity. Once their need is met, we deallocate the other virtual numbers to prevent spam. This means that you have to contact the customer soon enough to be able to talk to them.
Yes.
We distribute our leads to our PAID businesses before offering to free trial businesses. You can contact our customer support to learn about our different PAID packages, call 1800-420-1212.
Please try calling again as it is difficult for us to keep track of customer availability.
The customer request will be sent to another service provider. If you do not provide the service, then we will not send you similar requests in the future. To serve you better, we request you to provide us the reason for rejection.
Pricing of our leads depends on the available number of service partners and leads in a particular category, cost of the lead, etc. Hence, each lead is priced differently.
We have rolled out this model only for most of our popular categories now. Check your Dashboard to see your eligibility for Pay Per Lead Model.