At Sirimugil Enterprises, we share the values of Luminous by believing in Customer Delight through Innovation & Passion with focus on Execution & Teamwork. We believe that the best way to get new customers is by keeping the current ones happy. Whenever you need any assistance related to technical problems, warranty/claims processing, etc. you can reach out to us on our office telephone. We will register a service request and process it promptly. When it comes to UPS systems, every customer’s requirement is unique and Luminous has a wide variety of offerings to cater to the needs of each of those customers. This calls for us to play a vital role in helping you decide the most appropriate UPS for your requirement. To achieve that, we understand your priorities and limitations to help you make the most out of your investment in Luminous systems. At Sirimugil, we believe that our job is not complete just after delivering the product to your premise or after installing it. We conduct a periodic health check to ensure that our product is running smoothly at your premises. If we find that any part of the device needs regular maintenance or replacement, we will alert you about it and assist accordingly. We have dedicated personnel to handle the needs of customers at different points of their life cycle. This helps us in offering you timely service before and after sales. We have streamlined processes to handle service requests, and our service level agreements are realistic. Contact us for further details.
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