Absolutely unprofessional. I had a bad experience with their response. I had availed their services for pigeon spikes over my window AC in Jan 2019. I was promised of 3 years guarantee and warranty while placing the order. In 2 months most of the spikes withered out and pigeons are back. When approached them, they are reluctant to send their workers to rectify it - despite calling them 7 - 8 times in a span of 1 month. They are willing to sell on 7 days a week, however for complaint handling they work only between Mon - Friday. Today being a friday, i requested them to send their person - the response i got was a strange - their team (all the members) have gone for a pigeon spike installation at Gujarat. This shows their attitude towards their customers. I don't recommend any customers to choose them to avail any of their services.