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Company Profile RishanTech, an Indian company, is the information technology consulting, services, and business process outsourcing organization. It envisioned and instigated the adoption of the flexible business practices, to operate efficiently and produce more value. RishanTech strength lies in perceiving the client’s business processes, culture, vision and goals across the industry segments and offering client oriented solutions which are highly reliable. Our Mission RishanTech Consultants’ mission is to solve challenging technical problems in partnership with our clients.How we achieve it: We understand the business needs of our clients, and how technology can be a tool to make modern businesses more profitable. RishanTech combines technical excellence with great customer service and value for money. We value creativity and collaboration; ideas are shared and everybody contributes on an individual basis to the common goal. We create new teams for each project, ensuring the best possible combination of skills and experience to meet the client’s needs and deliver high quality solutions.  OUR SERVICES   Software Solutions:- Application Development Re-Engineering Interactive Application Development Custom Application Development/ Maintenance MIS and ERP Solutions & Support RishanTech’s Project Resource Management Handover and Acceptance Coordination: This includes the interface with the customer and coordinating final deliverable handover meetings, information and document transfers. It covers the software installation and commissioning and acceptance from the customer. Project Reporting and Meetings: RishanTech’s project team will facilitate bi-weekly (or as agreed) project meetings with the customer, where the project progress, quality, risks, changes and so on are reported to the customer. Technical Management: RishanTech’s approach to the successful integration and launch of complex software utilities is based on a stable pool of highly trained software engineers and a dedicated technical manager. This team is equipped with all the key core skills and the support to see to it that agreed objectives are met in a punctual, effective, and co-operative manner. Implementation Management The technical manager is responsible for planning and managing the application implementation. The technical manager leads the implementation planning, plus the commissioning and integration work to obtain customer acceptance of the application elements. Technical Management Responsibility Areas: System Acceptance Testing:  Definition of all acceptance processes, procedures, criteria, and system acceptance test plans that are in line with the terms and conditions of the contract with the customer. Tracking and monitoring of acceptance progress, clarification of any open issues, and the definition of action plans needed to have a pro-active approach to avoid delays in acceptance Monitoring of key performance metrics and fault resolution with the customer to make sure that business needs are met and that quality of service is maintained as agreed. Fault Management: Support for application modules integration. If problems are encountered at integration, the technical management team takes the lead in troubleshooting and fault resolution activities until all faults are Identified and the module is successfully integrated. Impact analysis to determine the extent of the fault. In some cases the outcome of a failure report may be a software correction. Fault management is supported by RishanTech’s customer care organization. Configuration Management: Management of customer software release upgrades and updates, as well as maintaining a reference list with required software/hardware levels and parameters as agreed with customer. Project Planning During a kick-off and consequent planning meetings with the customer following topics are agreed: Non-disclosure agreements (NDA) Technical scope Processes and documentation Share of responsibilities Schedule Reporting Scope Definition and Test Case Planning: In this phase the test case list together with required tools and test equipment, test configuration and other prerequisites will be defined. Prior to start of the testing activities all involved parties will review the processes, test cases, and schedule, and explicitly agree and commit to the test plan. Test Execution and Reporting: The test is coordinated effort of the customer and RishanTech’s, in order to complete the tests, identify problems, and propose solutions for them. Test execution of the test cases is done at the RishanTech’s testing center. Results for every test case are agreed between the parties as successful, not successful, failed or blocked in accordance to rules and recommendations. Possible faults will be reported through the fault report procedure. If a solution is available, re-testing will take place to complete the testing session. If compatibility problems are found, they will be addressed to a technical workgroup composed of R&D experts, specification experts and testers. After the test plan is executed, a final verification test report with an action plan and recommendations will be prepared summarizing the test results and reporting. Consultancy Education/Training DIGITAL MARKETING What We Do: Website & Hosting Search Engine Optimization (SEO) Search Engine Marketing (SEM) Social Media Marketing (SMM) Pay Per Click Advertising Email Marketing Lead Generation Marketing Automation Online Reputation Management Studio    

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