Had a very good business with the Protocol Solutions. Fully satisfied with their services and I would like to suggest to go for Protocol Solutions for CCTV and Biometric purchase and services.
Had to replace the biometric machine at my factory since that vendor had pathetic service and stopped picking up our calls after taking the payment. But the experience with Protocol Solution has been really good till now. They trained our staff properly about the usage of machine installed by them. Their staff has good knowledge about the software and always respond on time to our queries.
Took their services or my organization. And found one of the best cctv camera service provider in the town.
used their service for my company techlive solutions..Really impressed with their professional approach.
For Biometric Attendance device installed. Very Bad experience with them. The person came to install the system didn't had the proper knowledge of installation. After they got complete payment, they started ignoring our calls as we needed assistance for proper implementation of the system. And after installation, now after 3/4 months we are again facing some problem which need to be rectified and they are stalling us by wrong commitment to come next day or evening or we will call you back
Very poor service. They changed machines 3 times in our office and still the problem is not resolved. It took 2 month for them to implement machine but still there are issues. Never recommended to anyone. They will just make you fool.