Frankfinn Institute of Air Hostess Training is a premier educational institution in India, recognized globally for its exceptional training programs in aviation, hospitality, travel management, and customer service. Established in 1993, Frankfinn has consistently been a pioneer in the field of air hostess training, providing students with the skills, knowledge, and confidence needed to excel in the highly competitive aviation industry. With a network of over 55 centres across India, Frankfinn is renowned for its world-class training facilities, experienced faculty, and strong industry connections

What are the courses Frankfinn offers?

1.Certification in Aviation, Hospitality and Travel Management

This comprehensive program covers all aspects of aviation, hospitality, and travel management. The curriculum is designed to provide students with in-depth knowledge of the aviation industry, including airport operations, in-flight services, and customer care. The program also includes modules on grooming, communication skills, and personality development, ensuring that students are well-prepared for the challenges of a career in aviation.

Course Duration: 11 Months (Study 5 days/week for 2 hours/day)

Age Limit: 17 – 24 Years

Prerequisites:

• Educational Qualification: Students who have passed or appeared for their 12th standard examinations are eligible to apply.
• Basic Knowledge of English: A foundational understanding of the English language is essential, as it plays a crucial role in communication within the aviation and hospitality sectors. Students are expected to have a basic grasp of English to successfully participate in the course.
• Pleasing Personality: Since a significant part of the role of an air hostess or cabin crew member involves interaction with passengers and providing excellent customer service, having a pleasing personality is an important criterion for selection. This includes attributes such as good grooming, interpersonal skills, and a positive attitude.
• Selection Process: Admission to the program is based on a personal interview, where candidates are assessed on various parameters including their communication skills, personality, and suitability for a career in aviation. This interview is a key part of the selection process, helping to identify candidates who are best suited for the demanding yet rewarding career of an air hostess or cabin crew member.

2.Certification in Hospitality, Travel & Customer Service

This short-term course is ideal for students who wish to gain a quick entry into the hospitality and travel industries. The program covers essential topics such as travel management, customer relations, and hospitality operations, providing students with the knowledge and skills needed to succeed in these sectors.

Course Duration: 11 Months (Study 3 - 5 days/week for 2 hours/day)

Age Limit: 17 -24 Years

Prerequisites:

• Educational Qualification: Candidates who have either passed or are appearing for their 12th standard examinations are eligible to apply.
• Basic Knowledge of English: A fundamental understanding of the English language is required, as English is the primary medium of instruction and communication in the aviation and hospitality industries.
• Selection Process: The selection of candidates is based on personal interviews. During these interviews, candidates are evaluated on various aspects such as their communication skills, confidence, and overall suitability for a career in aviation.

3.Certification in Hospitality Management

The 6-month part-time course offered by Frankfinn Institute is specifically designed to prepare students for a successful career in the rapidly growing Hospitality industry. The course structure is well-suited for those who are looking to enhance their skills while managing other commitments, as it involves just 2 hours of classes per day, 3 days a week.

Course Highlights:

• Conversational English: One of the key components of the course is focused on improving the students' proficiency in English. The sessions are designed to help students converse confidently in English, which is essential for effective communication in the hospitality industry.
• Professional Grooming: The course includes sessions on professional grooming, where students learn the importance of appearance, body language, and etiquette. This training ensures that students present themselves in a polished and professional manner, which is critical in customer-facing roles within the hospitality sector.
• Hospitality Industry Training: The course provides comprehensive training in the various aspects of the hospitality industry. Students gain the knowledge and skills required to secure employment in different divisions of the hospitality sector, including hotels, restaurants, and travel agencies. The curriculum covers everything from customer service to the operational aspects of hospitality management.
• Interview Preparation: Understanding the importance of making a strong first impression, the course also includes sessions on interview preparation. Students are trained to handle interviews confidently and effectively, increasing their chances of securing a job in the competitive hospitality industry.
• Practical Sessions: To reinforce theoretical knowledge, the course includes numerous practical sessions. These hands-on experiences allow students to apply what they have learned in real-world scenarios, making them well-prepared for the demands of the industry.
• Computerised Reservation System (CRS) Training: An integral part of the course is training on the widely used Computerised Reservation System (CRS). Students receive instruction in a fully equipped computer lab, where they learn how to operate CRS, a crucial tool for managing reservations and bookings in the hospitality industry.

Course Duration: 6 Months (Study 3 days/week for 2 hours/day)

Age Limit: 17 to 24 Years

Prerequisites:

• Educational Qualification: Candidates who have either passed or are appearing for their 12th standard examinations are eligible to apply. however, the course certificate will only be awarded after they have successfully passed the 12th standard.
• Basic Knowledge of English: A fundamental understanding of the English language is required, as English is the primary medium of instruction and communication in the aviation and hospitality industries.
• Selection Process: The selection of candidates is based on personal interviews. During these interviews, candidates are evaluated on various aspects such as their communication skills, confidence, and overall suitability for a career in aviation.

4.Advance Certificate Course in Airport Ground Services

Frankfinn’s 11-month course in Airport Ground Handling Services is designed to provide students with a thorough understanding of the key technical and interpersonal skills required in the aviation industry. The curriculum is carefully structured to cover a wide range of topics, ensuring that graduates are well-prepared to meet the demands of this fast-paced and dynamic sector.

Course Highlights:

• Ground Operations Training: A significant portion of the course is dedicated to training students in ground operations, which is the backbone of airport services. This includes handling passenger check-ins, baggage handling, boarding procedures, and coordination with various airport departments to ensure smooth operations. Students learn the intricacies of these tasks, which are crucial for the efficient functioning of airport services.
• Passenger Relationship Management: The course places a strong emphasis on passenger relationship management, teaching students how to handle customer inquiries, manage difficult situations, and provide exceptional service to passengers. This training is essential as ground service staff are often the first point of contact for passengers, and their ability to manage relationships effectively contributes to the overall passenger experience.
• Personality Development and Grooming: Understanding the importance of a professional appearance and demeanor, the course includes extensive training in personality development and grooming. Students are taught how to present themselves confidently and professionally, which is crucial in a customer-facing role within the aviation industry. This includes lessons on communication skills, body language, and personal grooming.
• Technical Skills: In addition to ground operations and passenger management, the curriculum covers other technical aspects of airport ground handling. This includes learning about safety protocols, emergency procedures, and the use of airport equipment and technology. Students gain hands-on experience through practical sessions, ensuring they are well-prepared to handle real-world situations.
• Career Preparation: Frankfinn’s course is not just about imparting knowledge; it also focuses on preparing students for a successful career in the aviation industry. The institute’s placement support services include resume building, interview preparation, and networking opportunities with major airlines. Frankfinn’s strong industry connections help facilitate placements for students with leading airlines, both domestic and international.

Course Duration: 11 Months (Study 3 - 5 days/week for 2 hours/day)

Age Limit: 19 to 24 Years

Prerequisites:

• Educational Qualification: Graduate or Final Year Graduation Students (Students studying in Final Year of Graduation can also take admission. However, the certificate will be awarded only after passing Graduation.)
• Command over English: A good command of the English language is essential, as it is the primary medium of communication in the aviation industry. Proficiency in English is necessary for effective communication with passengers and colleagues, as well as for handling the various responsibilities that come with a career in ground handling services.
• Selection Process: Admission to the course is based on a personal interview. During this interview, candidates are assessed on their communication skills, confidence, and overall suitability for a career in the aviation industry. The interview process is designed to select candidates who are best suited to meet the demands of this challenging yet rewarding field.

What kind of placement support does Frankfinn offer?

Frankfinn Institute of Air Hostess Training has established itself as a leader in the aviation and hospitality education sectors, with an impressive track record of over 11,000+ successful placements and more than 6,000+ placement drives conducted across India. This remarkable achievement underscores Frankfinn's commitment to not only providing world-class education but also ensuring that its students secure promising careers in these highly competitive industries.

Frankfinn's Placement Records:

• 11,000+ Successful Placements: This figure represents the number of students who have successfully transitioned from Frankfinn's classrooms to professional roles in the aviation and hospitality sectors. It reflects the effectiveness of the institute's training programs and the industry recognition that Frankfinn graduates receive.
• 6,000+ Placement Drives: The high number of placement drives organized by Frankfinn indicates the strong industry connections and partnerships the institute maintains. These placement drives offer students numerous opportunities to interact with top recruiters, ensuring that they have access to the best possible job openings in the market.

Frankfinn Student Testimonial

Frankfinn's Legacy of Awards and Recognitions in Aviation and Hospitality Training

Frankfinn Institute of Air Hostess Training has garnered numerous prestigious awards and recognitions over the years, reflecting its excellence in aviation and hospitality education. Some of the key achievements and accolades include:

1. Tourism & Hospitality Skill Council (THSC) Awards:

• Training Partner Award for Highest Enrolment Student Paid Program (2023 & 2024).
• Training Partner Award for Highest Training Centre Affiliation (2023 & 2024).
• Special Recognition Award for Support and Commitment towards Skilling of Youth in Tourism & Hospitality Sector (2023).

2. National Skill Development Corporation (NSDC) Recognition:

Frankfinn has received an outstanding Rating-A from NSDC for the fiscal year 2022-23, underscoring its commitment to quality education and training.

3. Assocham Awards:

• Best Institute in Placement at the Assocham Education Excellence Summit cum Awards 2022.
• Best Aviation Training Institute (2021) at the ASSOCHAM Knowledge Management Virtual Meet and Awards on Leadership Excellence.
• Best Air Hostess Training Institute by ASSOCHAM for 11 years (2011-2019, 2021 & 2022).

4. Skill Development Awards:

• Gold Award Winner for 'Best Higher Vocational Institute for Skill Development' for four consecutive years (2016-2019).
• Training Partner Award by THSC five times in a row (2017-2018, 2018-2019, 2021-2022, 2022-2023, 2023-2024).

5. Industry Recognition:

Felicitated for Outstanding Contribution in Cabin Crew Training by the PHD Chamber of Commerce and Industry in 2019.

6. Training Partnerships:

An approved training partner of the National Skill Development Corporation (NSDC) and Tourism & Hospitality Skill Council (THSC).

7. Infrastructure and Expertise:

Frankfinn boasts an industry-oriented curriculum taught by expert trainers across 55 centers through out India, ensuring students receive a top-notch education and practical training.

These awards and recognitions highlight Frankfinn's leadership in providing quality education and training, making it a trusted name in the aviation and hospitality industries.