Worst experience ever. I placed an order for mosaic tiles and gave specific measurements to the owner Ms. Kishori. She miscalculated the measurement and i received half the quantity of tiles that i needed after three weeks of waiting! I informed her of the same at which point i was rudely told that it was IMPOSSIBLE she made such a mistake as she has been in the business for 30 years and i must have mistaken the measurement as she was incapable of such errors!! This is however ridiculous as i had given her the exact measurement of the area for which i required the tiles! I waited another three weeks to receive the remaining tiles i required. She refused to speed up the delivery process despite the entire mess being attributable to her. Eventually i received all the tiles but i was shocked to see that the tiles didn't match! I contacted the rude Ms. Kishori once more at which point she literally yelled at me in her typical mannerless way and told me that she couldn't help me!
Sharada Naganand
20 Feb, 2018