Title: Extremely Disappointing Experience with Repair Service
I recently entrusted my TV for repair to a company, and the entire experience has been nothing short of a nightmare. It took them over a month to initially repair the TV, and within just 15 days of getting it back, the same problem resurfaced.
Throughout the process, their communication was abysmal. Despite my repeated calls, they rarely responded or followed up. Their lack of commitment was evident, leaving me frustrated and wasting valuable time.
To add insult to injury, they charged me a hefty sum of 35,000, which I could have used to purchase a new TV altogether. When I confronted them about the recurring issue, they made promises to come and fix it but failed to show up on multiple occasions.
Their excuses ranged from personal accidents to festivals, causing further delays and inconvenience. It became apparent that this company lacked integrity and appeared to be more of a scam, taking customers' money and belong