Delight Telecom BTM Layout Bangalore

Sulekha doesn't allow me to edit my review, so I am writing a continuation of my previous review. <br/><br/>I had called National Consumer Helpline to complain against Delight Telecom and they told me that i should write a complaint letter to the shop guy. As soon as the letter reached him, the owner called me and asked to resolve the problem. I went to his shop and after some negotiation, he took his battery and gave me my money back. I am now quite happy with the complaint resolution.

I had gone to the shop and asked for an original HTC Desire V battery. The shop guy gave me a battery in loose packing and I paid Rs 1700 for it. On suspicion, I showed it to the authorized HTC center in Bangalore and their technician confirmed that the battery was duplicate. Original battery costs Rs 1700 and duplicate battery Rs 500 (online price and other shopkeepers quoted this price). When I complained to the shop owner, he maintained that the battery was original and refused to give me my money back. You are advised to be cautious purchasing anything here, or best is to avoid buying from this shop altogether.