Edge On Services.com Khar West Mumbai

Drivers in India, as the name suggests, is a company which exclusively deals in car drivers’ recruitment, training and placement services for businesses and individuals. The company has travelled the journey from being a sole proprietary firm to a professionally managed private limited company having multiple offices to cater various cities. The service was started in Mumbai in 2007 with few staffs managing the complete business & today the company has dedicated teams to look after each process of the firm. Consrv Infotech Pvt. Limited is a technological partner of drivers in India; it is a business aligned technology services provider with proven capabilities in mobile Application Development & Maintenance. Dedicated call centre‘We are here to attend you 24x7.’ In today’s fast moving world you may require a driver at any time in day or night for this, we have dedicated call centre which operates round the clock to take and cater customer requirements. ‘The more option we have, the better we choose.’We have thousands of registered drivers from different cities in our data base looking for employment through us. We work differently by having a different approach: Step 1: Before the driver gets placement through us he has to come for a personal interview in our company with his full documents.Step 2: If the driver seems to be fit in the initial screening and have valid documents then he needs to fill a form mentioning all his details and references.Step 3: After the driver fills the form a reference call is made to his previous employer to cross verify and after this he is called in for 4hrs hours training session which covers various aspect of what a good driver should do.Step 4: Once the driver successfully completed the training program his document is forwarded to the recruitment team for considering him for employment through us.Step 5: Once we get the requirement to hire a permanent driver the details are taken down by our executive and after that these suitable drivers are shortlisted as per the requirement and send for a trail and interview with the client.Step 6: Once the driver is placed we take feedback from the client on driver’s performance and in case the customer is not satisfied with the driver replacement is done in consultation with the customer. ‘Indeed it’s an information age moving at lightning speed.’It is not a joke in today’s high tech world no company is spared if the technology does not back it; we are aware and have embraced it whole heartedly to manage our day to day operation smoothly and serve our customer quickly and efficiently. All registered customers use a mobile app to use our ‘driver on call service’. All the clients and drivers data are securely saved on our virtual server. All the offices are centrally run on CRM; drivers have a separate mobile app to receive duty alerts. ‘Driver se Driverji or driver Saab, how well a product or service is there is always a chance of improvement.’An educational video cum facilitator program for car drivers, luxury car owners, can now take a relief by training their drivers in personal grooming, communication, etiquettes, passenger service, alertness & making them conscious by realising their mistakes & making them a responsible private driver. There was a time when we had only cars like ambassador or fiat, but today thousands of luxury cars are sold every month in India, but the sad part is that there is no change in the standard of drivers who drives them. They lack the class and finesse which these cars demand many don’t know even the basics of giving excellent service. During that time a driver was called Driver Ji or Driver Saab and was considered as a member of the family such was the respect of this professional. However, today the same professional is considered as Mazdoor and does not command that respect. This transition of perception among car owners has drastically downgraded the self-esteem of present drivers in the city and to a major extent the drivers them self our responsibility for it as many lacks in soft skills like etiquettes, communication, grooming etc. and also due to their irresponsible behaviour. However, we have taken a challenge on this to change the perception of this profession and help drivers to regain their lost self-esteem for this neglected segment of our work force. Self-esteem & confidentLearning for drivers begins when they are motivated and feel pride in what they do. This session boosts their self-esteem & confidence as a driver; the course emphasises that driving profession is a respected profession and a driver has a lot of responsibility on his shoulder. Communication skillsThis course makes the driver realise how many times they make mistakes due to communication gap and are not able to understand where they went wrong. The session emphasises first to listen and understand the instruction well without interrupting in the middle, confirm the task before proceeding and communicating about the completion of the work completed to your boss or the concerned person. Driver’s bad behaviourThis session is a significant eye opener for them many drivers have no idea of their mistakes; they take it as natural as breathing like coming late, grooming standards, eating in the car, sleeping in the car. The session pin points several mistakes done by drivers because of which many lose their jobs or do not get increment. Safety & alertnessIt is important session as it directly deals with the safety of the passenger, car and the driver himself. The course inculcates the responsibility to take care of the car and being alert all the time to avoid theft, loss and threat. Good serviceMajority of the drivers know that their responsibility as a driver is only restricted to driving, what is called giving an excellent service many are completely unaware, this session makes them realise that merely being a good driver is not sufficient in the long run. The course covers various topics like grooming, punctuality, courtesy, opening the door, etc. We also conduct this training program for corporate companies having a fleet of drivers.