SLVF Facility Management Services Kadugodi Bangalore

                                                 IntroductionS.L.V Facilities & Property Management  focusing on utility maximization through optimum utilization of Resources. The significant and valuable solutions provided by S.L.V, enable the client Companies to reduce their operating expenses without compromising on quality. These Solutions are a unique combination of services in the areas of Administration, Engineering, housekeeping, waste management; landscaping, security, projects Renovation and up-gradation of infrastructure, vendor management & all support services.Being professionally involved in facility management of the Healthcare industry, S.L.V is well equipped to spontaneously and accurately react to emergency situations & Address the needs of the client company across any industry.S.L.V Comprises a group of innovative and experienced professionals, striving to achieve perfection while delivering high quality facility management services. We work closely in tandem with our clients, to understand their needs, before executing our functional activities.OUR ENDEAVOUR IS TO PROVIDE OUR CLIENTELE WITH A ONE STOPSOLUTION FOR ALL FACILITY MANAGEMENT, REQUIREMENTS, WITH COST EFFECTIVENESS AND IN LINE WITH INTERNATIONAL STANDARDS.ObjectivesTO provide Engineering and ancillary services  that meets international standards in                                                                                  health safety and security while maintaining an aesthetically  pleasing environment by                                             Designing and implementing a facility maintaining and management  program that is                                         Strict in quality and yet reasonable in cost.SCOPE                                                                                                                                        Our scope is divided into engineering and facility maintenance and                                                                      project management .this provides effective and maximum support with specific                                              Solutions.                                                                                                                                                                                         The same is elaborated below.                                                                                                                             Engineering and facility maintenanceManagement of all Electrical, Electronics, communications, mechanical aspect of a                                                         facility starting from design to maintenance. the back bone of any facility or operations is                                     The support services and this requires all vital support services to be in a state of                                                            operational readiness and preparedness .this is achieved by evolving a planned schedule                             of Preventive and corrective maintenances at time of breakdowns and emergencies.S.L.V Facilities & Property Management-------------------------------------------------------------------------------------------------------                                                           The engineering maintenance services proposed has been designed to match and exceed                         the requirement of some of most stringent international quality standards for the same.                          Planned preventive maintenance is defined as a maintenance procedure that is planned                      In advance either in accordance with manufacturer recommendations or based on                                                    Experience or other standards that may exist for the same to probe and pre-empt any                                          future breakdowns.Corrective maintenance is defined as an immediate and instantaneous action initiated                          towards restoring optimum operation level of equipments or other engineering supports                         Systems following their breakdown.Monitoring vendor specifications is defined as ensuring that the equipment or                                      Machinery is supplied according to the specific technical requirements and providing a                              Tracking system to follow up on the AMC entered into with the vendor.The above will ensure that the operational functionality of the equipment and machinery                                 is maintained according to its corresponding life expectancy.The above services will be rendered by our team of trained and experienced engineers,                                            With proven track records in their respective fields .however, works of certain nature                                        May be outsourced to external agencies from time to time based on the client requirement                                  And availability of in house expertise  for the same.Ancillary servicesThis includes management of housekeeping, linen management, ground management,                                       Waste management, pest control, security, parking, fire and safety, vendor                                              management and transportation. 1. Housekeeping services The house keeping services will ensure a healthy, hygienic, clean and an aesthetically                                      Pleasing environment in the facility and the adjoining common areas within the facility                         Compound. This will be achieved by implementing a mutually agreed program of                                                  cleaning services which will include but not be limited to sweeps, mops, and wet washes                                                                                              Of the floors, vacuums spot cleaning, and cleaning and cleaning top of windows, door frames,               Furniture and fixtures.                                                                                                                                                                Procurement of all equipments tools, chemicals, and consumables for the above services will                                                          be the responsibility of S.L.V the manpower cost, administrative cost such as uniforms                                                                  for the staff, mobile cost of the managers and supervisors, training cost and the stationary cost will be on S.L.V                     S.L.V Facilities & Property Management-------------------------------------------------------------------------------------------------------                                                         Providing& maintenance of all capital equipments for housekeeping will also be the                                      Responsibility of S.L.V but the cost of the same will be borne by the client .The services offered is designed in manner that enables our customer and us  to assess and                                Measure quantitatively and qualitatively the performance and the percentage of                                                                         Improvement brought about   in the facility .the key performance indicators (KPI)for the                                                        Same will be identified and fixed based on mutually agreed figures for the same and                                             following a thorough assessment of the facility conducted by our operations team as a                                          prelude to signing of  contract and finalization of key performance indicators for the                                           facility. BIOMEDICAL/GENERAL WAST MANAGEMENT: This service will be limited to collection                                              Of waste which has been segregated as per color coding, weight log and shifting of the                                                     same to the disposal terminal. Trolleys   and bin liners of stipulated colors along with                                              related consumables will be back charged to the facility. The collection and disposal of                                 biomedical waste is responsibility of   an external vendor, authorized by the                                                  pollution control board and hired directly by the client.S.L.V will be restricted to                                                        monitoring the activities of this vendor. Pest control: This service will entail control of rodents and insects within the premises 4. Fire and safety: This service will encompass identification of fire hazard and provide Solutions to the same to ensure fire safety and prevention in accordance with the requirement of the local statutory guidelines. This service will ensure that facility is                             adequately equipped to face and counter any and all emergencies. Risk Assessment                                                                                                                                                                      ?Identification of potentials for fire hazards?Prevention                                                                                                                                                                                              ?Recommendation for fire prevention and firefighting devices   Training                                                                                                                                                                                                  ?Emergency Evacuation procedure for operating a fire extinguisher Security: This service will ensure protection of the property within the facility Complex by identifying possible areas of weakness, intrusion and entry and exit points into and out of the facility and implementing security solutions that address and alleviate                                      these issues. This service seeks to exude proactive atmosphere of protection to all within the facility                                                              S.L.V Facilities & Property Management------------------------------------------------------------------------------------------------------- Landscaping and grounds management: A qualified horticulturist and Landscaping professional is available in our corporate office to execute all requirements                               pertaining to this area of service. A dedicated team will be posted in the client’s facility as per the requirement. Project management  :                                                                                                                                                              This area of  operations handles Renovation and up-gradation of infrastructure, new                                                                            const ructions  etc. we undertake two types  of projects: comprehensive projects                                          management and  turnkey  project   management.Special services:1.Upholstery cleaning                                                                                                                                                                  2.carpet shampooing                                                                                                                                                                 3.facade cleaning                                                                                                                                                                                                      4.floorn restoration                                                                                                                                                                                       5.vinyl  restorationValue added services:                                                                                                                                                                     A. Help desk operation-to provide single point solution to the client                                                                               B.Technical support on additions or renovations.                                                                                                         C.Monthly walk through to ensure compliance of standards                                                                                                       D. maintenance of all potted plants in the facility. Labor and business ethics: The client company gets involved in the recruitment process and the technical Staff is finally selected by them. our involvement starts from the time we give the                                         Advertisement in media, and approach various organizations including educational                                         institutions. The selection of personnel is conducted by our representatives also who are Professionals. We verify the background of the staff through external agency and get a BGC Report (recommendation for appointment) before appointing. We issue appointment letters to our contract labor for the stipulated period. 5. The wages are paid as agreed to the client but never below the minimum wages required.                                                                                                                                                                                                   S.L.V Facilities & Property Management ------------------------------------------------------------------------------------------------------- All statutory requirements are catered for by our company. 7. We provide all the welfare facilities in consultation with the clients such as Medical Aid help for locating suitable Accommodation etc. The client often provides Transport and subsidized canteen facilities. The manpower is selected from various states, the focus being southern states however we do take competent personnel from other states such as Rajasthan, up, Orissa, etc. 9. We ensure that there is no breakdown of any service as we have kept adequate 10. We have training department with the manager assisted by four senior executives who conduct induction, periodical and random training. We ensure disciplined manpower to be enrolled us and we undertake the monitoring of their punctuality, attendance, leave etc. with the help of swiping machines supported by honey well software. It caters for time office solution management.                                        The behavior is monitored by the supervisors and with the help of client feedback. 12. we ensure the labor ’ doesn’t resort to any union activities. The labor is rotated before they complete the stipulated 240 days of work in any company however the company policy (client) over rides all other considerations. The wages are paid to the staff before 7th We in our company apart from written suggestions and complaints have introduced the concept of help line wherein the three training executives respond to the suggestions and complaints from either the employees or the client representative. Our company has the experience in intensive participation with the client company. We have done the recruitment for various categories of personnel. The                                                     recruitment process was entirely handled by us, when so authorized by the client                                       company .however; there is full participation by the client company for conducting the                              recruitment tests and interviews. S.L.V Facilities & Property Management-------------------------------------------------------------------------------------------------------                                                           QUALITYWe have the customer feedback based on the standardized Performa, depending on the                                                      Type of industry or services rendered.We respond to the feedback on manpower immediately since we have a reserve of  10%                                                         Of the manpower provided.The periodicity is monthly but the daily feedback   is received by the supervisors on the                                                spot every day and the action taken immediately.The manager-training is fully involved and receives the feedback form through the                                                 supervisors every fortnight and initiate corrective action in consultation with operations                                                                             manager and CEO.Depending   on the type of industry and client requirement quality manpower is selected.                            This manpower is subjected   to quality checks by our staff and, more importantly, the                                          client management staff.We are working our all the standardized procedure to adhere to the specifications/                                                         requirements as stipulated by bulls eye consulting group.The quality not only pertains to the manpower but essentially to day to day and long term service requirements.Customer service & ResponsivenessDepending on the type of feedback the response is immediately initiated and the                                            problems are resolved .in case of change or the replacement of manpower over and above                                                            10%reserev, the response time increases accordingly. However the company maintains a                                                        Data bank and, thus, the schedule time can be shortened.As stated earlier the feedback   initiated by the company (clients) is processed through                                  supervisors and reaches the training manger, who in consultation with operations                                                      manager and CEO takes suitable action. Without feedback, you would appreciate, the                                       improvement become difficult. Feedback is a necessary tool for improving any aspect of                                                   the service. Our company has a positive attitude towards resolving the problems on the                                                       basis of the feedback                                                                                                                                                                                 S.L.V Facilities & Property Management -------------------------------------------------------------------------------------------------------                                                                                                    Statutory audit compliance                                                                                                                                        All the acts applicable are complied with by us at times                                                                                                        For all services provided to various companies we have taken care of wages Act , ESI/                                                  workmen  compensation ACT, Bonus Act, provident fund Act, and all relevant rules and                                        Regulations.A detailed checklist of statutory requirements is given below: check list for statutory audit    Sl. noparticularsFromFrequencyAre youComplyingYES/NO?If" NO"Pls  providereasons1Registers MonthlyYES 1Register of work menXIIIMonthlyYES 2Muster RollXVIMonthlyYES 3Register of wagesXVIIMonthlyYES 4Register of damages &LossXXMonthlyYES 5Register of finesXXIMonthlyYES 6Register of AdvancesXXIIMonthlyYES 7Register of overtimeXXIIIMonthlyYES  RECORDS    8Employment cardXIVMonthlyYES 9ESI challan MonthlyYES 10License YearlyYES 11PF  challan MonthlyYES 12Service certificateXVMonthlyYES 13Wage slipXIXMonthlyYES 14Work meninsurance  YES  RETURNS    15Half –yearly returnXXIVYearlyYES 16ESI Annual return yearlyYES 17ESI Half –yearly return HalfyearlyYES 18Half –yearly returnXXIVHalfyearlyYES 19PF Account23yearlyYES 20PF Annual return3yearlyYES 21PF Annual return6yearlyYES                                                       S.L.V Facilities & Property Management-------------------------------------------------------------------------------------------------------                                                    COST ING:Costing for all the services can only be derived based on an initial survey of the facility                                                    and after receiving relevant plan drawings. Costing of some services like office attendant,                                               Ward attendants, etc. can be deduced on the client, s specific requirement.Terms and conditionsExclusionsWaste disposal charges                                                                                                                                            Engineering consumables                                                                                                                                                   Electricity charges                                                                                                                                                                                                 Water charges,                                                                                                                                                                          Diesel charges,                                                                                                                                                                         Medical gas charges,                                                                                                                                                     Tissue papers, paper napkins &biomedical waste bags, and other such consumables.Contract periodThos will be effective as per mutual acceptance. the contract value will be reviewed and                  revised at the end of each contract year.BillingThe bills for the monthly services will be submitted at the beginning of the respective                                  Billing period (month).TaxesAll  the taxes, duties, cess and other statutory levies shall be charged as applicable and as                             Amended by the government time to time and will be charged in addition to the contract                                       value.PaymentPayment should be made to us within 7 days from the date of submission of monthly                                        invoice.                                                                                                         S.L.V Facilities & Property Management-------------------------------------------------------------------------------------------------------                                                                                                              CLIENTS IN THE SECTORS01) M/S.G K Housing Builders & Developers Hoskote Unit                                                                                                                    02) M/S.Human Capital Management Pvt Ltd Indranagar Unit                                                                                                               03) M/S.G K Associates  RajajiNagar Unit 04) M/S.S K Properties Whitefield Unit05) M/S.Sri Krishna Group’s Varthur Unit06) M/S.Bharathi Enterprises Pvt Ltd Sarjapur Unit                                                                                                     Validity of the proposal30 days from the date of submission of the proposal.                                                                                                                    We sincerely hope that you will find our proposal to be up to your expectation and realize                                               its vital significance for the maintenance, management and operational readiness of your                                             facility.  Thanking you in anticipation of a favorable response at your earliest convenience.                                             For S.L.V Facilities & Property Management________________________________________________________________________Mobile no. +919483053899, +919902505913,Email: - manigandan.anand6174@gmail.com                                             S.L.V Facilities & Property Management-------------------------------------------------------------------------------------------------------